Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 14 - 30 business days
  • Germany : 3 - 5 business days
  • North America : 10 - 30 business days
  • Europe : 5 - 14 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 3 days of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Frequently Asked Questions

Gift wrapping and packaging

Each gift box is luxury packaged in a cardboard box, hand decorated with ribbons, fabric flowers, name tag etc. and a special "Thank you"card.
We add a beautiful, handmade Birthday card to any treasure box you order. It may be personalised per your wish, free.

Custom and personalized orders

We will be happy to personalize your orders,adding names and texts on the items and the luxury gift cards.

Please write me for fixing any detail of a custom and personalized order. For a custom order, the time of shipping will be the same. Thank you!

Wholesale availability

All gift boxes are embelished by hand and I do not make wholesale .Each item has a special design and differ from each other in some details. That is the way to guarantee my customers that they receive a unique gift, made with love and care.

Gift wrapping and packaging

All items are beautifully wrapped and packaged, free of charge, in aprinted box and ribbons.Additional premium, pearl wrap paper with a bow make the parcel ready to be gifted. They can be personalized with the address and name of the end recepient, free of charge. They are additionally packed as a parcel to your address.

Sizing details

All box sizes are shown in the listing details. It will be a pleasure to make something very special for you with your specific measurements.

Gift wrapping and packaging

You do not need to make additional packaging for your gift.Just add a signature or a hand written text to the Birthday card, which we set outside the box in a beautiful envelope.

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